Frequently Asked Questions
Everything you need to know about shopping with THE CURATED.
What is your standard shipping timeframe?
We offer worldwide express shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days depending on your location.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original, unworn condition with all tags attached.
How do I ensure I choose the right size?
Each product page features a detailed size guide and specific garment measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, curated fit.
Are duties and taxes included in the price?
For international orders, duties and taxes are calculated at checkout to ensure a seamless delivery process with no hidden fees upon arrival.
What materials do you use in your collections?
We specialize in high-quality natural fibers, including Grade-A cashmere, organic wool, and premium silk, sourced ethically to ensure longevity and luxury.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within one hour of placement if you need to make any changes.